Partners

As per RBI’s Digital Lending Guidelines (2025), NBFC has engaged the Lending Service Providers (LSPs) for the purpose of customer acquisition, underwriting support, servicing, monitoring, or collection.

Nature of Services Provided by LSP:

• Customer acquisition and onboarding support
• Credit scoring/underwriting assistance
• Loan application processing and servicing support
• Collection/recovery support (if authorized)

LSP Details

Name of LSP	:	My Money Bazaar India Private Limited
Registered Address	:	Flat No. 353 -Gr Flat, Bharat Apartment Pkt 3C, Sec-16B, N.S.I.T. Dwarka, South West Delhi, New Delhi, Delhi – 110078
Lending Service Application	:	My Money Bazaar India Private Limited
Contact No	:	8743803284

Grievance Redressal at LSP

Greivance Rederssal Officer (GRO)

Name	:	Gurmeet Kaur
Email	:	grievance@mymoneybazaar.com
Contact No	:	+91 78368-18044

Nodal Officer

Name	:	Rajesh Singh
Email	:	nodal@mymoneybazaar.com
Contact No	:	+91 89299-25438

If the customer is not satisfied with the resolution provided by the Grievance Redressal Officer of LSP, they may further escalate the matter to RE.

Grievance Officer

Name	:	Suraj Yadav
Email	:	grievance@bansalinhold.com
Contact No	:	9205086181
Address	:	Office No 205, 1/56D, Second Floor, Lalita Park, Laxmi Nagar, Delhi–110092

Nodal Officer

Name	:	Payal Chauhan
Email	:	grievance.nodal@bansalinhold.com
Contact No	:	9205811387
Address	:	Office No 205, 1/56D, Second Floor, Lalita Park, Laxmi Nagar, Delhi–110092

Escalation to RBI

If the grievance is not resolved within 30 days, customers may approach the Reserve Bank of India – Integrated Ombudsman Scheme, 2021 through the Complaint Management System (CMS) portal: https://cms.rbi.org.in.